Now Hiring - Community Manager in Bronx, NY

Overview

Rose Associates provides a comprehensive services platform that encompasses development, management, leasing, and marketing to numerous private and institutional property owners worldwide. As New York City is a market unlike any other in the world, with unique needs and problems that can derail plans for any great project we have substantiated ourselves as an industry leader for all aspects of real estate management and development. Rose Associates continues to build on a legacy of New York real estate expertise, the firm was founded in 1925 and continues to expand across the tri-state area almost 100 years later. Looking to join an innovative and rapidly growing company? We are the place to be.

We are seeking an experienced and dynamic Rental Community Manager to join our Multifamily Management team.

This position maintains positive relationships with owners, residents and staff, which build the positive reputation of Rose Associates, while implementing the annual plans to achieve revenue goals, execute capital improvements and meet all legal requirements.

The Rental Community Manager is responsible for all property operations and is to effectively initiate, manage, coordinate and motivate all available labor and resources in order to accomplish property objectives/goals as set forth by the Portfolio Director and property owner. These objectives/goals include, but are not limited to effectively maximizing occupancy levels, profit levels and property values.

Essential Responsibilities:

Owner(s) & Resident Relations:

• Interacts directly with property owners, asset managers, and business partners to ensure client satisfaction.
• Ensure timely and accurate communications with clients, staff and all stakeholders across all projects or transactions
• Interface with residents to address issues/concerns and enhance the living environment.
• Work collaboratively with other departments (i.e., compliance, transfer, leasing, and accounting)

Building Operations:

• Manage day-to-day operations of the property while emphasizing a positive response to concerns of residents and client.
• Ensure the timely maintenance of all building operations and systems.
• Ensure that all properties pass all audits, reviews, and inspections.
• Oversee all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.
• Negotiate all service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.).
• Respond to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions.
• Oversee apartment improvement construction projects and capital improvements as required.

Leasing Functions:

• Review all lease agreements for current and prospective residents.
• Perform all duties as required by specific leases and associated documents.
• Manage the rate of absorption of inventory through proper pricing, and seasonal adjustments to the market in both upward and downward cycles. Understand the current rental and sales market and set vacancy and renewal rents.
• Manage lease application review and make recommendations on when and how to deviate from standard criteria.
• Maintain optimal renewal rate through administering renewal leases.
• Track traffic sources and making necessary adjustments to ensure best use of advertising dollars.
• Analyze leasing efforts based on the market, competition, seasonal volume, traffic & conversion rates and agent productivity and make effective recommendations to upper management and ownership.

Administrative & Financial Functions:

• Participate in preparation of short and long range operating budgets and forecasts.
• Prepare Monthly Variance Reports, Utility Consumption Reports, and other reports as required.
• Analyze past income and expenditure patterns and make recommendations.
• Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders and delivery logs; and review charges and identify and report discrepancies.
• Assure that appropriate insurance requirements are in place for all properties.

Supervisory Functions:

• Provide direction and scheduling to Resident Managers, office, building and leasing staff. Ensure compliance with policies.
• Set goals and objectives for staff
• Review and approve commissions and resolve commission disputes for Leasing Representatives.
• Supervise the work of outside contractors at the property to ensure compliance with contractual agreements, municipal codes, and safety standards. Works with contractors to minimize impact of work on the resident’s comfort and accessibility.

Position may be required to perform duties outside their normal responsibilities as needed and when requested.

Qualifications:

• A minimum of 5 years of property manager experience is required
• Experience in an on-site property management leasing office
• Technical experience with application processing software strongly preferred (i.e. CRM (LUV), On-Site and MRI/Yardi)
• Lease-up experience is strongly preferred
• Must have a current New York State Real Estate Salesperson License or be willing to obtain a License within 120 days of hire (cost of new licensing is reimbursable)
• All active license holders must register their license with Rose Associates upon hire.
• Knowledgeable of the New York Metro area residential rental market
• Work authorization (Required)

In addition to the base compensation range, significant incentive pay and full benefits packages are available.

Rose Associates requires all colleagues to be fully vaccinated against COVID-19 unless there is an approved religious or medical exemption.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Application Question(s):

• Are you fully vaccinated against COVID-19?
• Will you now or in the future require sponsorship to work in the U.S.?
• What is your desired base salary?

Work Location: In person